16 July 2009

Dagenham Motors wins top Ford award


Dealer group Dagenham Motors has been awarded the prestigious “Chairman’s Award” by Ford Motor Company for its success in new car sales and aftersales over the past year.

The annual award, given for excellent customer satisfaction in either sales or servicing for cars and commercial vehicles, is only awarded to Europe’s best and most successful Ford dealers.


Martin Lumbard, Regional Director of Dagenham Motors Surrey, said: “We are delighted and proud to receive the Chairman’s award. This is the ultimate test of the service we provide because it is judged by our customers and is a real tribute to the dedication and commitment of our staff to offering a first class customer experience.”

Extensive research is continuously carried out by Ford to assess exactly how customers feel about the quality of attention they receive from their dealer; whether buying a new car or having their vehicle serviced. The Chairman's Award is the highest accolade for dealers who provide outstanding levels of customer satisfaction.

Dagenham Motors was presented with their trophy by Ingvar Sviggum, Vice President of Marketing, Sales and Service, Ford of Europe and Nigel Sharp, Managing Director Ford of Britain during a ceremony at Edinburgh Castle.

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